SMS/MMS Privacy Notice
Last Updated: July 2025.
Your privacy is very important to us. This SMS/MMS Privacy Notice explains how we collect, use, and protect your personal information when you opt‑in to receive text messages (SMS or MMS) from our organization. By subscribing, you agree to the terms outlined below.
1. Information We Collect
When you opt‑in to receive SMS/MMS from us, we collect:
- Mobile phone number
- Your name or other contact details, if provided
- Records of your opt‑in consent (e.g. date, method used)
- Any response messages or interactions you send during the program.
2. How We Use Your Information
We use your personal information for the following purposes:
- To send you messages related to our services: for example appointment reminders, updates, alerts, or other relevant notifications
- To respond to your requests or communications via SMS/MMS
- To maintain compliance with legal and regulatory requirements, as well as carrier guidelines.
3. Data Sharing & Disclosure
- We do not share, sell, rent, or trade your phone number, SMS/MMS consent, or any personal data with third parties for marketing or promotional purposes under any circumstances
- We may share limited information only with trusted service providers who assist in delivering and managing our SMS/MMS communications. These providers are contractually obligated to use your data only on our behalf, and are prohibited from using it for marketing.
- We will disclose information only if required by law (e.g. subpoenas, legal processes) or to protect our legal rights.
4. Opt‑Out / STOP Instructions
You may opt out of receiving SMS/MMS messages at any time:
- Reply “STOP” to any message to unsubscribe immediately.
- Once unsubscribed, you will no longer receive further messages from us unless you re‑subscribe.
5. Message Frequency & Carrier Charges
- Frequency may vary depending on the nature of the service or notification.
- Standard message and data rates may apply, as charged by your mobile carrier.
6. Data Security & Retention
- We take reasonable technical and organizational measures (e.g. encryption, access controls) to safeguard your personal information against unauthorized access, disclosure, or alteration
- Your personal data is retained only as long as necessary to fulfill the purposes described above. When no longer needed, your data will be securely deleted or anonymized.
7. Changes to This Notice
We may periodically update this Privacy Notice to reflect changes in regulations, security practices, or service offerings.
The effective date will be updated at the top when changes are made. Your continued use of our SMS/MMS service constitutes acceptance of those updates.
8. Contact Information & User Rights
You have a right to access, correct, or delete your personal data. To inquire or request changes, please contact us at:
ZenDrips & Wellness, PLLC
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Email: [email protected]
Phone: 910-310-4424